Furnishing Hope

Instructions on how to get furniture

  1. Get a referral
    • If you need furniture or household goods, you must go to one of the agencies listed below and have them submit an online referral.
    • You may only receive one referral over your lifetime. This referral is valid for 30 days.
    • Please view our Customer Policies
  2. Schedule an appointment
    • An appointment needs to be scheduled before you can come in. Your agency can do this via our website, or you can do it via text message.
    • You are only allowed 1 visit. During that visit you will select home goods (linens, dishes, cookware, etc) and furniture. Be sure that you bring a large enough vehicle to handle all of this.
  3. Reserve a truck
    • Reserve a truck at least a week before your appointment, as trucks can be very hard to obtain.
    • PLEASE read our Customer Policies document, as it provides a lot of good information on what size truck you will probably need.
    • We recommend a 15′ U-Haul truck, which holds 3 times as much as a 10′, but only costs $10 more.
  4. Plan your visit – Check inventory
    • Measure your rooms.
    • A day or two before your appointment, view our online inventory to figure out what will fit in your rooms.
  5. Pick up your items
    • When you come to our store, you use a tablet that will allow you to shop virtually for your items.
    • A personal shopper will help you select the items that you need. It takes at least an hour to do this.
  6. Canceling an appointment
    • If you need to cancel or reschedule, contact your agency at least 48 hours before your appointment.
    • You can also text the word DELETE to 774-206-9321.
  7. Do you still need help?

Furniture and items we stock

We offer sofas, upholstered chairs, beds, nightstands, end tables, kitchen tables & chairs, bookcases, pots, pans, dishes, linens, small appliances, mattresses when available, and many other items. You can view our online inventory.

We do not offer large appliances.

Find an agency to get a referral

List of agencies by town