Support your clients in times of need

How it works

Before you can refer clients, your agency needs to be registered with Fresh Start. Register as a new agency below.

We hold agency information sessions virtually and in person to share details about our program works.

Click here to sign up and learn more!

Guides

We have two guides to help you navigate our system:

  • The Agency User Guide describes how to use this website.
  • The Customer Policies guide is for your clients and explains to them how our system works. It’s available in multiple languages.

Log into your existing account.

Register a new agency.

Create an account if your agency is already registered.

Create an account for another team member.

Update your contact information

Check our online inventory.

Get Help

If you need help, and you can’t find the answer in our Agency User Guide or our Customer Policies, please use our Contact Us page to describe your issue.