How to refer a client

The following list shows agencies which are permitted to refer clients to Fresh Start Furniture Bank.
If your agency is listed, select it from the following list and then press submit.
If your agency is in the Greater Boston area, you may need to look under Boston and, for example, Dorchester.

If your agency isn't in the above list, follow the instructions below to register your agency:

How to register your agency

Before you can refer clients, your agency needs to be registered with Fresh Start. After the registration has been received and approved, you may use our online system to submit referrals. Click on the following link to register your agency.

How to create an account

If your agency is registered and you don't have an account, click on the following link to create an account.

How our system works

Please review the following documents which describe how our system works:

  • Agency User Guide Everything you need to use our system is described here.
  • Customer Policies There are links on this page to translate the document into Spanish or Portuguese.

Estimated Inventory

Click on the following link to see what we have in inventory. Note this is changes daily.

Need Help?

If you need help, and you can't find the answer in our Agency User Guide or our Customer Policies, please use our Contact Us page to describe your issue.