How to get help

Obtaining a Referral

 

  • If you need furniture or household goods, you must go to one of the following agencies and have them submit an on-line referral.
  • You may only receive 1 referral over your life-time.  This referral is valid for 30 days.
  • Your social service agency needs to schedule an appointment at our store before you can come in.
  • You are allowed 2 visits and you typically can obtain all of your items on your first visit. Your second visit is only for items which did not fit in your vehicle on your first visit or which were out of stock.
  • We stock sofas, upholstered chairs, dressers, beds, night stands/end tables, kitchen tables & chairs, cabinets, shelves, pots, pans, dishes, linens, small appliances and many other items.
  • We do not stock mattresses, TVs or large appliances.
  • If we have an item in stock, you must select from our existing stock.
  • You should be at the store a minimum of 1 hour before it closes.
  • If you do not speak English, please bring someone who can interpret for you.
  • We have volunteers in the store who will assist you in selecting items.
  • We do not provide a delivery service.
  • Everything must be taken on the day you come in. Please be sure to bring a vehicle large enough to take all of the furniture that you need.
  • If you bring children with you, you must supervise them at all times.
  • Our customer policies can be downloaded in either English, Portuguese or Spanish
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Click here to view a map of Agency locations
Click here to see an estimate of what we have in inventory

Agencies which can provide referrals: